Your IT guy or gal is likely overworked, under tremendous stress, and pulled in multiple directions day to day and hour to hour. The typical IT shop is expected to be a one-size-fits-all collection of experts.
Those IT staff members are responsible for making sure that dozens, hundreds or even thousands of devices are kept functioning, and that servers remain functional and operational more than 99 percent of the time. The IT shop needs to be aware of countless customized software products, installed systems, hardware and mobile devices by multiple vendors.
When something goes wrong, whether it’s a desktop computer that caught a virus, a spreadsheet that isn’t working properly, or wanting to figure out how to get the latest version of Angry Birds on a smartphone, the IT guy is very likely to get a call.
No wonder he’s so stressed.
Outsourcing as an IT solution
There is no doubt that most IT departments today could use a hand, but for many companies there is not always the budget to support additional full or part-time staff employees. Fortunately, advances in technology allow for more flexibility via outsourcing. Outsourced IT helps to do far more than alleviate heavy workloads. Here are some of the most persuasive reasons that outsourced IT makes sense:
Your IT guy is likely stretched way too thin. Providing IT with valued and valuable partners helps improve overall functionality and leads to better business outcomes.
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Scott Gallupe of 403Tech Discusses Cybersecurity Threats in Business in Calgary Article
The COVID-19 pandemic sent businesses scrambling to pivot from an office-based environment to a remote workforce. A recent issue of Business in Calgary featured 403Tech President Scott Gallupe, who advised on how local businesses can protect their IT systems from cybersecurity threats. He explained that passwords and video collaboration tools are possible entryways for viruses and malware. The article, Alright, Stop, Collaborate and Listen, features several local IT leaders, describes the issues faced by business owners during the pandemic and provides guidance on ways to protect business data from ransomware and other types of cyberattacks.