Research & Development Firm Calls 403Tech For Local Calgary IT Support

A company establishing roots in Calgary, you need to prepare and find the best in Calgary IT support. Award-winning 403Tech shares a story of a potential new client.

IT Services & IT Support In Calgary

To advance in today’s market, research and development firms require the best and most efficient tech services available. Their work is dependent on technology and the ability to maintain and access data on a regular basis. Security is another key factor in the integrity of the firm’s entire existence. Recently, a research and development firm, wanting to establish a presence in Calgary, reached out to award-winning 403Tech for local Calgary IT support. 403Tech’s reputation is well-known due to its reliable and advanced IT services. At 403Tech, we know what professionals, like research and development companies need, and we deliver on those needs, specifically with regard to security, advanced technologies, and data storage and access. Here’s the story of one research and development firm’s entry into the Calgary market.

Preparing for a New Satellite Office in Calgary

Calgary, home to skyscrapers and rodeos alike, is also home to professional companies looking to advance in their markets. If you are a company new to Calgary, whether it is setting up a satellite office or a new company altogether, then you need to prepare. Today, technology is key to a company’s successful start and needs to be your priority. Having basic technology is essential, but having complementary and personalized tech support is equivalent to optimal performance and a competitive advantage in your market niche.

The Basics in Tech Support Services

For any company, including the research and development company looking to open an office in Calgary, you need basic tech support and services. The research and development company was requesting assistance with the setup of 25 workstations, which would all require the basics in technology. This includes things like the following:

  • computers
  • high-speed and reliable internet
  • E-mail
  • data security
  • data storage.

Complementary & Personalized IT Support Services

Having the basics is not enough to succeed. You need complementary and personalized tech solutions that meet your company’s need. For the research and development firm, that means things like:

  • Cloud technology because the cloud is the best means for cybersecurity and data storage, among other things.
  • Collaboration tools like Microsoft Office 365 because many companies are going remote or else — like the research & development firm — have satellite offices and need to make it convenient and easy for colleagues to communicate and work together.
  • Data back-up because your company’s data is your company’s lifeline and in case something happens, you need to make sure you have a back-up.
  • Disaster planning and recovery because a crisis can happen any day and at any time, so you need to be prepared.
  • Security training because if you have employees who access online accounts and data, then they need to know, too, how to keep information safe from hackers and security training teaches them how not to put a business at risk.

Preparing your new office requires that you assess what your technology needs are. The technology you have and how it is managed can be the driving force behind your success.

Finding Advanced, Personalized Calgary IT Support & Services

Once you know what you want and need, you have to find where you are going to get it. There are a lot of competitors out there. Some IT support companies only provide the basics while others provide more services but don’t have a qualified staff to ensure quality performance. Here are a few tips to help you find advanced, personalized IT support and services.

  1. Find a local IT company. A local IT company can provide essential onsite support, especially if you are new to an area. There are some things a remote IT company cannot do, and if that’s what you have, then you can expect your IT company to hire a third vendor to complete the task. That means someone you have no relationship with will address your most immediate tech concerns. So, find a local IT company by searching the Internet.
  2. Check the local IT company’s ratings, reviews, and awards. These things will help you narrow down your list.
  3. Check to see if the IT company has experience in your industry. Each industry has its own unique IT challenges, so having a team that knows these challenges and has the resources to overcome them successfully will be a big benefit to business continuity and performance.
  4. Make sure the IT company can support your workstations and server(s). For example, do you use Windows, Mac OS, or Linux? Does the IT company have the infrastructure to support any one of these?
  5. Can the IT company provide you with all the customized services you need while not making you purchase what you don’t need? Having the ability to personalize your IT needs is crucial. It allows you to get what you want while not expending money on things you don’t want. Your IT company should provide customizable packages along with any standard packages.

Getting What You Expect (and More) from a Calgary IT Support Company

Preparing for a new office, ensuring it has all the advanced technology the company needs, and making sure it is managed by the best IT support and services company are all tasks that can be exhausting and stressful. But if you want an award-winning IT support company that provides exceptional tech support and customizable managed IT services locally in Calgary, then contact 403tech. We are here to take your call today.

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403Tech is one of the Top 50 Managed IT services companies in Canada.