403Tech Inc. is comprised of a dynamic group of professionals dedicated to bringing Fortune 500 I.T. solutions to small and mid-sized businesses in Calgary. We understand the distinctive needs of this niche market and has based our business model around providing them with a superior quality IT solution that has been previously out of reach due to cost and personnel factors – a solution that is extremely versatile, scalable to company size, and can be customized to virtually any business sector.
The On Site Technical Support Technician is responsible for all onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. This person takes ownership of the client’s technical environment. From a 10,000 foot view and is responsible to:
POSITION RESPONSIBILITIES:
65% – IT Support (Client Resolution)
20% – Customer Communication
15% – Complete Ticket Notes/Documentation of Policies and Procedures
To perform this job successfully, an individual must be able to perform each of the requirements listed below:
Join our team today. Click here to apply online.
Scott Gallupe of 403Tech Discusses Cybersecurity Threats in Business in Calgary Article
The COVID-19 pandemic sent businesses scrambling to pivot from an office-based environment to a remote workforce. A recent issue of Business in Calgary featured 403Tech President Scott Gallupe, who advised on how local businesses can protect their IT systems from cybersecurity threats. He explained that passwords and video collaboration tools are possible entryways for viruses and malware. The article, Alright, Stop, Collaborate and Listen, features several local IT leaders, describes the issues faced by business owners during the pandemic and provides guidance on ways to protect business data from ransomware and other types of cyberattacks.
Learn how 403Tech protects businesses from cybersecurity risks by visiting their website or calling (403) 215-7506.
403Tech is one of the Top 50 Managed IT services companies in Canada.